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Help Center

Find answers to common questions about our exam prep courses.

Learn how to access your resources, get support, and make the most of your study experience!

  • What courses does H5 Training offer?
    H5 Training provides a variety of online courses designed to help students prepare for your exams. Our courses include: Ethics & Governance Global Strategy & Leadership Strategic Management Accounting Financial Reporting Financial Risk Management Contemporary Business Issues Audit & Assurance Taxation (Australia and New Zealand) Each course includes interactive lessons, study materials, and practice exams to help you succeed. We also offer an Excel Masterclass, designed to help students and professionals improve their proficiency in Excel. This course focuses on enhancing efficiency and accuracy, providing essential skills for financial analysis and reporting. For those looking for a comprehensive package, we offer ALL package, which includes all our courses at a discounted price. This bundle provides lifetime access, ensuring you can revisit the material anytime you need it.
  • What types of notes does H5Training offer for exam preparation?
    H5Training provides comprehensive, downloadable self-study packs tailored for various subjects. These resources are available for all subjects, including: Ethics & Governance Global Strategy & Leadership Strategic Management Accounting Financial Reporting Financial Risk Management Contemporary Business Issues Audit & Assurance Taxation (Australia) Taxation ( New Zealand) Australian Taxation Advanced Additionally, we provide an Excel Masterclass Digital File, designed to help students and professionals improve their efficiency and accuracy in Excel.
  • What resources are included in the Exam Prep Courses?
    Exam Prep courses are online video courses for each subject. Within each prep course you will get: Core content video walkthroughs, explaining every single topic in an easy-to-understand way MCQ walkthroughs, showing you how to approach and answer the exam style questions using the templates (provided), including tips to get a 100% mark and exam tips, etc.
  • What does the ALL package include?
    The ALL package gives you access to all courses at a discounted rate. Instead of purchasing courses individually, you can get the entire collection for the price of just a few, resulting in significant savings.
  • What currency are the courses priced in?
    All course prices are listed in USD. However, when you make a payment, the amount will be automatically converted to your local currency.
  • What is the refund policy?
    Our courses are non-refundable. However, if you accidentally made a double payment, please get in touch with us, and we’ll be happy to sort it out for you.
  • How do I access my purchased Exam Prep Course?
    Once you purchase a course, you get instant access! Since our courses are hosted online, simply log in to our website and follow these steps: Go to the menu bar and click on ‘Courses’ Select the course you purchased Log in using your username and password sent by email Start learning immediately! If you're having trouble accessing your course, please reach out to us on the H5 Training website, and we'll be happy to assist you.
  • More Questions?
    Chat with us and we'll be happy to answer any of your questions.

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Disclaimer:
H5 Training (MeritH5 LLC) is an independent provider of educational resources and training services. We are not affiliated with, endorsed by, or associated with CPA Australia Ltd in any way. CPA Australia Ltd is the owner of the "CPA" trademark and its proprietary study materials. Any references to CPA Australia, its programs, or related content are purely for informational purposes & can be removed upon request.

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