Find answers to common questions about our exam prep courses.
Learn how to access your resources, get support, and make the most of your study experience!
Our courses are non-refundable. However, if you accidentally made a double payment, please get in touch with us, and we’ll be happy to sort it out for you.
Once you purchase a course, you get instant access! Since our courses are hosted online, simply log in to our website and follow these steps:
Go to the menu bar and click on ‘Courses’
Select the course you purchased
Log in using your username and password sent by email
Start learning immediately!
If you're having trouble accessing your course, please reach out to us on the H5 Training website, and we'll be happy to assist you.
Chat with us and we'll be happy to answer any of your questions.
